Partnership terms

These terms apply to enquiries and applications made through this website, and to the discussions that follow, for a dealership, distributorship or super stockist partnership with [Registered company name] (“Bombay Creamery”, “we”, “us”). They sit alongside our terms of use and privacy policy.

Submitting an enquiry, and any discussion that follows, does not create a partnership, appointment, franchise, agency or any other binding relationship between you and Bombay Creamery. A partnership exists only once both sides have signed a written agreement.

We review every enquiry, but we are not obliged to accept one, to continue discussions or to explain our decision.

To find the right fit, we may ask about your experience, location, premises, cold-storage and transport capacity, existing network and financial readiness. Before an agreement, we may also ask for documents such as business and GST registration, PAN, proof of address and premises details, and we may visit your premises.

We look at each enquiry against the needs of the territory and our network at the time. Meeting the requirements of a model does not guarantee appointment.

Territory availability changes over time and is confirmed only in writing. No territory is reserved for you, and no exclusivity is granted, unless a signed agreement says so.

Investment, margins, minimum orders, credit and other commercial terms depend on the partnership model, territory and scale. They are shared during our discussions and become binding only when set out in a signed agreement.

Any figures, examples or projections we share are illustrative. They are not a promise of sales, income or profit, which depend on many factors outside our control.

Bombay Creamery does not charge a fee to submit an enquiry, and we never ask for payment through this website. Please be careful:

• we will only ask for a payment after a written agreement has been signed;
• payments are only ever made to a Bombay Creamery company bank account named in that agreement — never to a personal account, a personal UPI ID or a wallet;
• our team contacts you from official Bombay Creamery email addresses. Treat any other “offer letter”, “registration fee” or “territory booking amount” as suspicious.

If someone claims to represent Bombay Creamery and asks you for money, do not pay. Report it to us at [legal@your-domain.com]. We are not responsible for payments made to anyone other than Bombay Creamery.

You confirm that the information you give us is accurate and complete, and that you will tell us if it changes. We may end discussions if information proves to be false or misleading.

We handle your personal data as described in our privacy policy.

Pricing, margins, plans and other commercial information we share during discussions is confidential. Please use it only to evaluate the partnership and do not share it with anyone other than your professional advisers.

Each side bears its own costs of the enquiry and discussions — including travel, advice and preparation — unless we agree otherwise in writing. Please do not invest in premises, equipment or stock on the expectation of an appointment until an agreement has been signed.

If you become a Bombay Creamery partner, the signed partnership agreement governs our relationship. If anything in it differs from these terms or from this website, the agreement prevails.

We may update these terms, or change or pause partnership programmes and territories, at any time. The date at the top of the page shows when these terms last changed.

These terms are governed by the laws of India. The courts at [City] have exclusive jurisdiction over any dispute arising from them.

To ask about your enquiry, these terms, or to report someone falsely claiming to represent Bombay Creamery, contact:

• [Registered company name]
• [Registered office address]
• Email: [legal@your-domain.com]